Business Answering Service

Available for Companies in the Legal, Retail, Professional, Service, Industrial, Hospitality Business and more










24/7 Commercial Answering Service

As a business professional, you understand the importance of answering your phone. You may also know that most callers do not leave messages, so it is important that your customers or potential customers are able to speak with a live person 24x7.

Our business call center services will interact with your customers based on your precise instructions. We are ready to take calls every day, weekends and nights and holidays, so you do not have to miss that important call. When you or your staff are busy, we can serve as your company's extension and can take messages or transfer calls.

Our answering service operators are highly trained and will treat your callers just as you would. Whether the calls are urgent or routine, we have the experience to manage and route the calls per your specific instructions.

Our experienced call center operators are based right here in the USA, so you can be assured of quality performance. We provide a variety of services to suit your exact needs. Whether you need live answering service, or need a professional call center to take your messages, you've come to the right place. Every unanswered call is a lost opportunity. Don't wait. Call us to get started today.

Creative Call Routing with LIVE Assistance for Your Business

  • All calls to your business are answered on the first ring by an automated greeting relaying your pertinent business/practice information (e.g. name, hours, etc).
  • Callers are prompted to either press "0" for LIVE ASSISTANCE or to leave a non-urgent message in a voicemail box.
  • Messages are taken according to your guidelines then dispatched or held as instructed.
  • Unlike many other companies, all calls and messages handled by our voicemail system are included at NO CHARGE!

Telephone Answering Service with over 40 Years of Excellence

The Smooth Operator

  • All calls are answered promptly by our professional & courteous operators.
  • In the event an operator does not answer by the 3rd ring a short automated attendant greeting will play. This assures the caller they have reached the appropriate number and that someone will be with them momentarily.
  • Messages are taken according to your guidelines then dispatched or held as instructed.

NOTE: You may add voicemail options at any time to either enhance your service capabilities or minimize your live operator costs.

Automated Attendant (with optional live alert)

  • All calls are immediately answered by a greeting relaying pertinent information such as the name of your medical practice, hours of operation, your address etc.
  • Callers are prompted to press "1" to leave an urgent message or "2" to leave a non-urgent message.
  • Both options route to different voicemail boxes. The voicemail box for urgent calls will then try up to five separate phone numbers in a specified sequence to reach the on call personnel and notify them to retrieve the message.
  • We make sure your callers get the most efficient service possible.

Order Taking Service

When you cannot answer your phone calls, they can result in missed orders. Let our team work for you.

  • All calls are answered promptly by our professional & courteous operators.
  • In the event an operator does not answer by the 3rd ring, a short automated attendant greeting will play. This assures the caller they have reached the appropriate number and that someone will be with them momentarily.
  • Orders taken according to your guidelines are then dispatched as you prefer.

Some Key Features of our 24-7 Live Answering Service for All Types of Businesses

Online Oncall Management
Log into our secure site and manage your oncall schedules in real time. These can be programmed years in advance.

Online Message Viewing
Log into our secure site and view all your messages. Messages are accessible for up to 90 days.

Secure Messaging
We can send a secure link to your device, smartphone or email that opens your message up which remains on our secure servers at all times. You may dial the number off the message to call customers back and/or you can reply to the operator that sent the message if you want something else done with it.

Remote Receptionist - FREE TO ALL CLIENTS
WE CAN BE AVAILABLE WHEN YOUR STAFF ISN'T! Let us help your receptionists handle the excessive call volume throughout the day. Call us today for more details.

Telephone Patches
An operator will connect you to the caller, utilizing two of our telephone lines.

Fax or Email On Demand
Your messages can be faxed or emailed immediately after they are entered into the computer instead of waiting for the computer to automatically send them at the designated time.

Fax or Email Histories
Daily fax or email copies of all messages delivered to your on-call staff members from the previous 24 hour period. *Note: This does not include your pending non-urgent messages, these are sent around your office hours.

Live-Alert
Used only with Plan Three - Automated Attendant Service, the computer can notify the operators that your urgent message has not been retrieved. The operators then will contact the oncall staff member directly.


Why Choose BAME Inc for All Your Business Answering Service Needs

For over 40 years, we have taken care of every client as if they were our only client. Our company is based 100% in the USA and has been owned and operated by the same family ever since we started back in 1972. Our mission is to provide you with great service, reasonable rates and continuous innovative technology, so you can focus on growing your business. For our clients that need more security, we provide HIPAA compliant answering service.

Contact a Sales Representative
Professional Answering Services
How Can We Help?
9ZPUD5


or Call Us (877) 381-1131