We are your traditional answering service providing the most technically advanced services at all times. There are NO limitations to the services we provide and you deserve. Our name, although it gives the impression that we only service the medical community we actually have a very diverse client base that includes many commercial accounts.
Bay Area Medical Exchange is traditional in that we have been OWNED and OPERATED by the same family for over 45 years now. It was started with a husband and wife team, a handful of physicians (literally) an original cord board and 2 phones lines. Since 1994 we have been operated by the next generation in the family, we have clients all over the world, utilize the most advanced technology and are up to 5,000 incoming lines. The original idea of opening our doors came when the owner, Dave Reynard was a police officer and used the 2-way radios for communication with the Police Department. He was the very first person to bring this technology to the local physicians to use in the same manner as the police department but instead he purchased his own radio license so that he could have the physicians on separate frequency. They LOVED the idea that they could leave their home or office and still be reached while doing rounds at the hospital or out to dinner. Although he retired from the daily operations over 10 years ago he still is active in developing software that remains on the cutting edge of technology.
Since 1994 his daughter Heather Whitlock has taken over the daily operations along with Amanda Brenner. Every client is taken care of as if they were Bay Area Medical's ONLY client. You will always receive one on one customer service. Our policy is NEVER get too big that you cannot service the clients in the same fashion you have since inception!
> Telephone coverage any time - 24 hrs / 365 days.
> Accurate information and detailed messaging.
> Sophisticated and Advanced custom automated services.
> Professional, friendly and caring telephone assistance.
> Staff committed to quality management & excellent customer service.
> Instant / Automatic emergency dispatching.
> Continuous service through any power outages.
> Over 100 years combined staff experience.
Bay Area Medical Exchange, Inc
1185 Ponce De Leon Blvd
Clearwater, FL 33756
Corporate Office Hours: Monday - Friday 8am - 6pm
Call Center Hours: 24 hours / 7 days a week / 365 days per year
Pinellas Phone: 727-562-6600 or 727-381-1131
Pinellas Fax: 727-562-6610
Pasco Phone: 727-815-4545
Pasco Fax: 727-847-7887
Hillsborough Phone: 813-222-5200
Hillsborough Fax: 813-222-5201
Sarasota/Manatee Phone: 941-749-9000
Sarasota/Manatee Fax: 941-749-9100
Employment inquiries: kim@bameinc.com
Sales Email Contact: sales@bameinc.com
Customer Service: oc@bameinc.com
Toll Free Number: 1-877-381-1131
We at Bay Area Medical Exchange, Inc. built our company by always placing our client's needs first. Our mission is to provide you with great service, reasonable rates and continuous innovative technology. If you need to make any changes, customize something to your specific needs or have any questions, please feel free to call our staff anytime.
Founded Company in 1973; now retired from daily operations.
Strategic Planning and Finance since 1994
Head of Operations
Serving BAME and its clients since 1995.
Employee Relations
Serving BAME and its clients since 2002.
Bay Area Medical Exchange has lost an exceptional part of their team and family.
David was best at his abilities to pick up right where the founder, Dave Reynard left off once he decided to retire in 2012. He was very strategic in always advancing our technology and beyond meticulous about his server rooms.
However many that worked along side of Him would argue that the best part was his smile. He always treated everyone like family. David's legacy will live on through his family that continue to run the company.